Q1: What products do you manufacture?
A: We specialize in whole-house custom panel furniture, including kitchen cabinets, wardrobes, storage systems, bathroom cabinets, and other custom casegoods.
Q2: Do you support OEM or custom manufacturing?
A: Yes. We provide OEM and ODM services based on your drawings, specifications, or project requirements.
Q3: What is your minimum order quantity (MOQ)?
A: MOQ depends on product type and customization level. For most OEM orders, MOQ is project-based. Please contact us with your details for confirmation.
Q4: How long is the production lead time?
A: Standard lead time is 25–45 days, depending on order volume, customization details, and material selection.
Q5: How are the goods shipped?
A: We support EXW, FOB, and CIF shipping terms. Goods can be shipped by sea, and container loading services are available.
Q6: What packaging options do you offer?
A: We offer flat-pack or pre-assembled packaging, with export-grade protection to ensure products arrive in good condition.
Q7: What payment terms do you accept?
A: Common payment terms include T/T and L/C. Payment structure can be discussed based on order value and cooperation stage.
Q8: How do you control product quality?
A: We apply strict quality control at every production stage, including incoming material inspection, in-process checks, and final inspection before packing.
Q9: Can you provide samples before mass production?
A: Yes. Material or component samples can be provided for approval before order confirmation
Q10: What after-sales support do you provide?
A: We offer professional after-sales support, including installation guidance, technical assistance, and prompt handling of quality-related issues.
Q11: Do you have experience with export orders?
A: Yes. We have extensive experience in handling export-oriented OEM projects, including export packaging and international logistics coordination.